Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-desert-buggy.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data collected through our website, applications, services, and products, in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, including:

  1. Our official website at https://dubai-desert-buggy.terratrek.net.
  2. All associated applications and mobile apps.
  3. Online services and products we offer.
  4. Interactions through these platforms, such as using our apps or visiting linked websites.
  5. Communication channels, including emails, calls, and SMS messages initiated by us.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. When you create an account and use our applications as an authorized user.
  2. During your visits to our websites, especially those linked to this Privacy Statement.
  3. Whenever you receive communications from us, including newsletters, promotional emails, or direct calls/texts.

Personal Data Collection

We collect several types of personal data, which can be categorized as:

  1. Account Information: Details related to your user account, such as username, email address, and profile settings.
  2. Payment Information: Transaction details, payment method information, and billing addresses used for purchasing our services or products.
  3. Financial Information: Banking information and financial records required for secure transactions.
  4. Purchase Information: Data about your purchases, including product preferences, order history, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, or advertising IDs.
  6. Location Data: Geographic location information when you use our location-based services or consent to sharing it.
  7. Feedback: Your reviews, comments, and responses to customer satisfaction surveys.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts or share content from our platform.
  9. Product Information: Details about products you browse, search for, or purchase on our site.

We collect this data through various methods: user input forms, account settings, browsing activities, interactions with our customer support team, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions of the website, such as enabling secure login or remembering user preferences.
  • Preference Cookies: Customizing content and settings based on your past interactions with our site.
  • Analytics Cookies: Tracking aggregate user behavior to improve services and understand usage trends.

Users can control non-essential cookies through our Cookie Manager, allowing them to tailor their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by applicable laws. Once the retention period ends or when the purpose is achieved, your data will be securely deleted or anonymized.

Your Rights (Depending on Your Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may have:

  • Access to your personal data and its usage details.
  • Request for rectification if your information is inaccurate or incomplete.
  • Erasure or deletion of your data under specific circumstances.
  • Restriction or object to the processing of your data in certain situations.
  • Right to data portability, allowing you to transfer data from our systems to others.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing based on consent.
  • File complaints or appeals with our privacy team regarding data handling practices.

To exercise these rights, please contact our dedicated privacy team using the information provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for the latest version.

Contact Information

For any inquiries related to privacy, data protection, unsubscribe requests, or general data-related questions, please contact us:

We appreciate your trust in our company, and we are committed to maintaining the security and privacy of your personal information.